FOR THE BUYERS
Most of the orders placed through us are shipped within two to four weeks. You will be notified of a planned shipping date within 5 business days of placing your order. No delivery charges shall be applicable. Accepting requests for pickup or special delivery are at our discretion.
Payment is required to be made before the shipment of Your order. We accept convenient modes of payment such as cheques, net banking, MasterCard, and visa. However, we do not accept cash on delivery as a mode of payment for your orders.
Octroi is a local tax collected on various articles brought into a district. Cities such as Nagpur, Sangli, Dombivili, Nasik, Mumbai, Pimpri & Chinchwardi, Kothrud (Pune), Ahmednagar, Pune, Akola are Octroiable cities. Any applicable Octroi will be payable by the customer. You are required to pay Octroi to the courier company if requested by them in these cities. We shall not be responsible for any Octroi payments.
d) DELIVERY OF THE PRODUCT- ESTIMATED TIME OF DELIVERY AND MODE OF DELIVERY
The estimated time of delivery is within two to four weeks or 4- 10 working days for domestic orders. We try to process all deliveries either by ourselves or through reputed courier companies. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
e) BUYERS PROTECTION PROGRAM
We uphold high standards of post purchase service, such as easy returns and refunds in case of damaged/defective/broken orders, or if the order does not match the description provided by the User. We shall be bound to respond to any refund/return claim which are made within ten days of the date of delivery. The Buyer can return the product to the delivery person only in cases of self-shipment.